civil law


April 08, 2015



| Your comment matters, please click here to rate article!

In each transaction we make as consumers, including both online or in person, a contract serves as the best tool to understand and avoid unnecessary issues; it also adds limitations for both parties. Being busy is not a reason to neglect reading the contract. In my recent column in The National, I explained the importance of the contract and/or terms and conditions - please, protect yourself as a consumer by allocating time to reading those terms.

Renting a car is common in the UAE as it offers convenience for those who often travel. There is a wide range of cars consumers can choose from that will satisfy most budgets. After signing the contract with the car rental company, you are bound to agreements covering all important matters, especially relating to the car's insurance and all the company's registered cars must be insured within the UAE. But this doesn't mean that if an accident happens the insurance company will cover all the expenses and damage to the car; this depends and falls under two different kinds of liability, criminal liability (under the criminal penal code) and civil liability (traffic claim under Law No 21 of 1995). If the accident was caused by a driver under the influence of alcohol or drugs, it will fall under criminal liability. In this case, the insurance company will not be responsible for covering any damage incurred in the accident.

In the case of any accident, obtaining a police report is a must as it dictates the cause of the accident and helps to determine which party is liable. After obtaining the report, it should be assessed by the dealership to check what is covered through the terms of the insurance. If the car was not registered or insured, the car dealership will be liable to all expenses.

Similarly, additional services should be disclosed and clarified when purchasing an airline ticket. Terms and conditions should explain all the airline's policies including those that apply to any promotional packages. If there is an issue or changes within flight schedules, penalties must comply with the stated terms and conditions. The contract created upon purchase gives rise to an obligation that must be performed by both parties as stated in Article 125 of Law No 5 of 1985. Revoking or amending the contract is prohibited, unless by the agreement of both parties according to Article 276 of the law. Before purchasing tickets or any products, it's advisable to carefully read the terms and conditions in order to prevent unexpected issues from arising.

Related Links


No comments found.

Leave a Comment

Your email address will not be published. Required fields are marked *

Want to know more?
Then talk to us.

Client Testimonials

I owe the success of my case to Dr. Hassan's diligent approach. He remained focused, put me at ease and always went the extra mile. Dr. Hassan tirelessly put my case in the best possible light and I cannot thank him enough. I would highly recommend Dr. Hassan - I am grateful to him from the bottom of my heart.

Raphael Lauria
Manager, FME General Trading

Dr. Hassan Elhais is among the best legal consultants I have ever worked with. He has an amazing ability to reduce complex issues into a simple concept that non-legal people can understand. He consistently develops innovative litigation strategies that help us to achieve our ultimate legal goals.

Zhuo Liu

...the extraordinary effort that has been exerted by the staff, and we specially thank Dr. Hassan Mohsen Alhais. Wishing your continues success & excellence...

H.H. Sheikh Saeed Bin
Mohammed Hashir Al Maktoum

I believe everyone should recognize what a difference Dr. Hassan Elhais work has made to people's lives; and especially to our family's life, because we will remain forever grateful to each and every one of his team.

Luis Pozueco

Dr. Hassan Elhais never fears cases that involve exposure and he always gives me his honest assessment of our chances of success, which is invaluable to me.

Bassam Yamout
Director, JM Metal Trading LCC

He aided us not only in providing legal advice but also in all legal issues that required a long term strategic approach to achieve most favorable and optimum outcomes he provided us with high level of professional service.

Philippe Delbecq

Dr. Hassan Elhais is a responsible, reputable counsel who operates to high levels of service.

British Client

Dr Hassan Elhais is responsive, thorough and creative with his advice, and is a valued advisor and legal consultant.

Asma Mattar
Manager, Italian Style

Regardless of the complexity of the matter I know Dr. Hassan Elhais will consider not only legal strategy but also business practicalities in providing advice and litigation options.

Dr. Massimo Hakim
Chairman, Italian Style

I recommend Dr. Hassan Elhais to anyone who says 'I'm in legal trouble'. I was extremely satisfied with the high standard of his work. He has always been there when I have needed him and I refer all my clients, family and friends to him/his firm.

Manish Gupta
Marketing Manager, Express Digital System

Dr. Hassan Elhais was very professional and he listened to my needs. He was very prompt, efficient and always kept me informed. Dr. Hassan Elhais's service was excellent and I would definitely recommend him to friends and colleagues.

James Horsley
British Client

Contact Me

I Agree to Terms and Conditions
Please check this box if you want to proceed.

Select your Language:


Main Menu