- Legal Articles
- Ask Elhais
February 18, 2015|
On this week, consumers asks what actions can we apply when we are requesting a refund and what are its scope before we ask for it. This is a hot topic and relatively a common experience which every consumer deals.
Concert or event tickets which are purchased are subject to the same principles on the consumer protection law. As it was a ticket and can only be used on the event, disclaimers or terms and conditions should be clearly explained and written and it's a responsibility of a consumer to read before making any purchases.
Online shop is common and popular nowadays, as it offers less time consumed and easy transactions. Any online shop registered or supplied within the UAE are also under the consumer protection law, it means owners who failed to honour refund on the products are liable and consumers can file a case against them. However, online shops outside the UAE are not subjected on this law.
Payment or price for a repair of a product is set by the seller, supplier or the manufacturer. Consumers are not obliged to pay for it if they think that the cost is higher or equal to actual market price. The consumer is responsible to any of this actions and there is no regulating or governing law that states that the repair cost must be lower.
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Dr. Hassan Elhais is among the best legal consultants I have ever worked with. He has an amazing ability to reduce complex issues into a simple concept that non-legal people can understand. He consistently develops innovative litigation strategies that help us to achieve our ultimate legal goals.
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Dr. Hassan Elhais never fears cases that involve exposure and he always gives me his honest assessment of our chances of success, which is invaluable to me.
He aided us not only in providing legal advice but also in all legal issues that required a long term strategic approach to achieve most favorable and optimum outcomes he provided us with high level of professional service.
Dr. Hassan Elhais is a responsible, reputable counsel who operates to high levels of service.
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Regardless of the complexity of the matter I know Dr. Hassan Elhais will consider not only legal strategy but also business practicalities in providing advice and litigation options.
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Dr. Hassan Elhais was very professional and he listened to my needs. He was very prompt, efficient and always kept me informed. Dr. Hassan Elhais's service was excellent and I would definitely recommend him to friends and colleagues.