civil law


February 25, 2015



| Your comment matters, please click here to rate article!

When it comes in buying or availing a service or product, the first thing that we always do is check the product's quality and the price. We have different reason why we always do it; maybe we had experienced the same product service, the others doesn't care about it, and many of us are just curious about it. On my interview this week on "The National", I answered consumer questions which seems to be created out of "curiosity" and possible to happen.

From the menu to receipts, we are always keen on checking prices, type of service, feedbacks and quality. But some of us maybe experienced a situation like availing a hotel room with the price you have paid is greater than the amount you expected and saw on ads or menu. Price of services or products should be mentioned on a visible place for the client on restaurants, hotels, and even on the company itself. When a service is altered, not mentioned on the menu, or omitted, then consumers are not bounded to this services. Best resort to this situation if you have experienced it is to file a complaint about it.

Accepting different currency on a service or a product doesn't breach a law. It's up to the seller to receive it or not, and they should also accept local currency. The price also should be in accordance to standard pricing here in UAE, even it is on other currency. If you might think of refunding a product because you changed your mind, then think again. Seller of the product is not obliged to return or refund what you have bought just because you changed your mind, as it was not written or mentioned on the consumer law. You can only perform a refund if the product was faulty or it has a wrong description.

Related Links


No comments found.

Leave a Comment

Your email address will not be published. Required fields are marked *

Want to know more?
Then talk to us.

Client Testimonials

I owe the success of my case to Dr. Hassan's diligent approach. He remained focused, put me at ease and always went the extra mile. Dr. Hassan tirelessly put my case in the best possible light and I cannot thank him enough. I would highly recommend Dr. Hassan - I am grateful to him from the bottom of my heart.

Raphael Lauria
Manager, FME General Trading

Dr. Hassan Elhais is among the best legal consultants I have ever worked with. He has an amazing ability to reduce complex issues into a simple concept that non-legal people can understand. He consistently develops innovative litigation strategies that help us to achieve our ultimate legal goals.

Zhuo Liu

...the extraordinary effort that has been exerted by the staff, and we specially thank Dr. Hassan Mohsen Alhais. Wishing your continues success & excellence...

H.H. Sheikh Saeed Bin
Mohammed Hashir Al Maktoum

I believe everyone should recognize what a difference Dr. Hassan Elhais work has made to people's lives; and especially to our family's life, because we will remain forever grateful to each and every one of his team.

Luis Pozueco

Dr. Hassan Elhais never fears cases that involve exposure and he always gives me his honest assessment of our chances of success, which is invaluable to me.

Bassam Yamout
Director, JM Metal Trading LCC

He aided us not only in providing legal advice but also in all legal issues that required a long term strategic approach to achieve most favorable and optimum outcomes he provided us with high level of professional service.

Philippe Delbecq

Dr. Hassan Elhais is a responsible, reputable counsel who operates to high levels of service.

British Client

Dr Hassan Elhais is responsive, thorough and creative with his advice, and is a valued advisor and legal consultant.

Asma Mattar
Manager, Italian Style

Regardless of the complexity of the matter I know Dr. Hassan Elhais will consider not only legal strategy but also business practicalities in providing advice and litigation options.

Dr. Massimo Hakim
Chairman, Italian Style

I recommend Dr. Hassan Elhais to anyone who says 'I'm in legal trouble'. I was extremely satisfied with the high standard of his work. He has always been there when I have needed him and I refer all my clients, family and friends to him/his firm.

Manish Gupta
Marketing Manager, Express Digital System

Dr. Hassan Elhais was very professional and he listened to my needs. He was very prompt, efficient and always kept me informed. Dr. Hassan Elhais's service was excellent and I would definitely recommend him to friends and colleagues.

James Horsley
British Client

Contact Me

I Agree to Terms and Conditions
Please check this box if you want to proceed.

Select your Language:


Main Menu