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June 20, 2015|
It's common among UAE residents to ask for a refund for the products and services that they feel were not good. This week in The National, I explained the different instances concerning refund policy such as refund for unsatisfied sessions from a personal trainer, a refund about the product purchase from an international online retailer and the stores that has no refund policy.
Before subscribing to any service provided by a personal trainer, there should be a set of standards that can be compare between the service agreed upon and the service received. If such service is not provided in a correct way, then the customer may ask for a full refund. However, such a matter is not easy to prove, as the matter is related to unwritten facts about the service and how it was provided.
Purchasing online products here in UAE are available for refund if the product purchased was discovered faulty or damaged. If also, the product supplied was on a different description than the one ordered. However, those products that are purchase outside the UAE online store are not subject to UAE consumer-protection laws.
In accordance with Article 5 of Law No 24 of 2006, refunds or exchange of products are an available remedy in the event of a faulty product or a product supplied with a different description. All stores are required to comply with the local UAE consumer-protection laws.
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I owe the success of my case to Dr. Hassan's diligent approach. He remained focused, put me at ease and always went the extra mile. Dr. Hassan tirelessly put my case in the best possible light and I cannot thank him enough. I would highly recommend Dr. Hassan - I am grateful to him from the bottom of my heart.
Dr. Hassan Elhais is among the best legal consultants I have ever worked with. He has an amazing ability to reduce complex issues into a simple concept that non-legal people can understand. He consistently develops innovative litigation strategies that help us to achieve our ultimate legal goals.
...the extraordinary effort that has been exerted by the staff, and we specially thank Dr. Hassan Mohsen Alhais. Wishing your continues success & excellence...
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Dr. Hassan Elhais never fears cases that involve exposure and he always gives me his honest assessment of our chances of success, which is invaluable to me.
He aided us not only in providing legal advice but also in all legal issues that required a long term strategic approach to achieve most favorable and optimum outcomes he provided us with high level of professional service.
Dr. Hassan Elhais is a responsible, reputable counsel who operates to high levels of service.
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Dr. Hassan Elhais was very professional and he listened to my needs. He was very prompt, efficient and always kept me informed. Dr. Hassan Elhais's service was excellent and I would definitely recommend him to friends and colleagues.