Answered by Dr. Hassan Elhais If my driver gets lost and takes me on an extra 3-mile trip costing an extra DH20, am I expected to pay the full fare?
Answer: According to the RTA regulations, the taxi fare must be paid in full and a complaint should be raised with the RTA quoting the taxi number and the receipt of the fare. In such events, the receipt should be kept as a record of the payment in case the same is needed.
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